Replacement

Welcome to Heavys USA Self-Service Returns Portal 

Please follow these steps to ensure a smooth return process:

 

1) Pack Your Item: Securely repackage the headphones in the original packaging. This step is crucial to ensure the safety of your item during transit.

 

2) Create a Return Label: Fill out the form below to generate a prepaid return label.

 

3) Ship the Item: Use the prepaid return label to send back the item.

 

Once the returned item is received we will inspect it and move forward to replacement.