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Shipping Policy

Shipping Methods:

We offer standard regular shipping to our customers within the United States and internationally. 

Shipping Addresses:

We ship to both residential and commercial addresses within the United States and internationally. We do not ship to P.O. boxes or APO/FPO addresses.

When we are shipping pre-orders?

Orders before April 5th - We started shipping for orders that were made before April 5th. Orders are sent depending on your order location, order time, and order content. H1H backorders will be shipped out gradually over a period of 3 months [May-July]. You will receive another email with the tracking number as your order is shipped.

New orders - If you plan to buy it now, the current estimation is July 2023. Please note that this is an estimate, as you're pre-ordering the product, and production delays could arise. You will receive another email with the tracking number as your order is shipped.

Shipping Time:

The estimated shipping time will depend on the cart size and the destination of the shipment. Customers will receive a tracking number via email once their order has shipped.

International Shipping:

Customers are responsible for any customs fees or taxes associated with their shipment. We recommend consulting with your local customs office before placing an order.

Shipping Costs:

The cost of shipping will depend on the size and weight of the items in the shopping cart, as well as the destination of the shipment. The estimated delivery time for standard regular shipping will be displayed at checkout. Please note that we do not offer expedited or overnight shipping options.

The cost of shipping will be displayed at checkout and is non-refundable.

Shipping Issues:

In the event that there is an issue with the shipment, such as a delay or lost package, we will work with the shipping carrier to resolve the issue as quickly as possible. Customers will be notified of any issues and provided with updates on the status of their shipment.